Return Policy


All orders eligible for returns are shipped with a return form and a mailing label. Please fill out the return paperwork, securely place the returned item in a bag or box and mail it back to us. All retuned items must be sent via insured, prepaid shipping carrier. All items are subject to inspection one received. You will be notified ones your return has been approved and processed.

Please note: Our Processing Center cannot accept returns in person.

Please mail returns to:

The Pearl Jewelers
1888 Kalakaua Ave., Suite C101
Honolulu, HI 96815-1552
Phone: (808) 946-2701
Fax: (888) 844-3756