Return Policy

HOW TO RETURN

To start a return, please contact us at info@thepearljewelers.com within 30 days of receiving your item. We will provide return instructions.

Customers are responsible for return shipping costs unless the item is damaged, defective, or we shipped the wrong item.

Please return the item using an insured, prepaid shipping service.

Please note: Our Processing Center cannot accept returns in person.

Please mail returns to:

The Pearl Jewelers
1888 Kalakaua Ave., Suite C101
Honolulu, HI 96815-1552
Phone: (808) 946-2701
Fax: (888) 844-3756